https://help.byte-robotics.com/en/bedienung/ocp-tab/ocphilfe/index.html byte robotics For more information about the software manufacturer, visit the Byte Robotics website. OCP Help The latest help is available online at help.byte-robotics.com. Support Package It creates a set of logging and crash information to be sent to support. Instructions for creating a support package can be found under Support Package. Hugo en https://help.byte-robotics.com/en/bedienung/ocp-tab/ocphilfe/supportpaket/index.html Mon, 01 Jan 0001 00:00:00 +0000 https://help.byte-robotics.com/en/bedienung/ocp-tab/ocphilfe/supportpaket/index.html Definition The Support Package collects the most relevant diagnostic information for our support team with a single click. It is especially useful if the backend stopped unexpectedly or a feature does not behave as expected. Create a Support Package Open the OCP Tab or the general Help tab. In the OCP Help group, click Support Package. Wait until the package has been created. After completion, Windows Explorer opens automatically and highlights the generated ZIP file. Storage Location The ZIP file is stored on the Desktop by default. The file name contains the OLP version and a timestamp, for example: